We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our massage services in Dublin.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and any other details you provide when booking an appointment or contacting us.
- Booking Information: Appointment dates, preferences, and service history.
- Payment Information: If applicable, payment details are processed securely through trusted third-party providers (we do not store payment information).
- Technical Information: IP address, browser type, pages visited, and other usage data through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Schedule and manage massage appointments
- Communicate with you regarding your bookings or inquiries
- Improve our website and services
- Comply with legal obligations (e.g. for tax and accounting purposes)
3. Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: When you voluntarily provide us with information
- Contract: To fulfill service bookings and related obligations
- Legitimate Interest: To improve our services and respond to inquiries
- Legal Obligation: To comply with applicable laws and regulations
4. Data Sharing
We do not sell or rent your personal data. We may share your data with:
- Service Providers (e.g., website hosting, email systems)
- Legal Authorities when required by law
All third-party providers are GDPR-compliant and handle your data with care.
5. Data Retention
We retain your information only for as long as necessary for the purposes outlined in this policy or as required by law.
6. Your Data Rights (Under GDPR)
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the Data Protection Commission (DPC) in Ireland
7. Cookies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Solace Wellness and Therapy
Dublin, Ireland